Many modern vehicles use a separate amplifier to power the speakers. If the screen turns on but there is no sound, the amplifier may have failed or lost power.
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2018 Dodge Journey Problems
Review WrenchConnect diagnosis signals for the 2018 Dodge Journey while public evidence-backed problem records are gathered.
2018 Dodge Journey summary
This vehicle-year page has exact WrenchConnect diagnosis history attached. Public source evidence is still being gathered before scraped problem citations appear here.
WrenchConnect diagnosis problem signals
A blown fuse dedicated specifically to the audio amplifier circuit could cut power to the speakers while leaving the main display screen functional.
The radio's software may have frozen or experienced a glitch. Sometimes a hard reset or a software update can restore the audio.
A short in one of the speakers or its wiring can cause the radio system to go into a protective mode, cutting off all sound to prevent further damage.
Recent WrenchConnect diagnoses
Radio doesn’t work
- Possible causes: Audio Amplifier Failure, Infotainment Software Glitch, Blown Amplifier Fuse, Speaker Short Circuit (Protect Mode)
- Recommended specialties: Electrical, Diagnostics
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