Many modern vehicles use a separate amplifier to power the speakers. If the screen turns on but there is no sound, the amplifier may have failed or lost power.
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Dodge Journey Problems
Browse Dodge Journey model years with exact WrenchConnect diagnosis signals while public source evidence is gathered.
Dodge Journey overview
Browse the Dodge Journey year index. Route-specific evidence is still being gathered before problem summaries are published here.
Model years
WrenchConnect diagnosis signals
A blown fuse dedicated specifically to the audio amplifier circuit could cut power to the speakers while leaving the main display screen functional.
The radio's software may have frozen or experienced a glitch. Sometimes a hard reset or a software update can restore the audio.
A short in one of the speakers or its wiring can cause the radio system to go into a protective mode, cutting off all sound to prevent further damage.
Recent WrenchConnect diagnoses
Radio doesn’t work
- Possible causes: Audio Amplifier Failure, Infotainment Software Glitch, Blown Amplifier Fuse, Speaker Short Circuit (Protect Mode)
- Recommended specialties: Electrical, Diagnostics
Verification
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